**Job Summary** To ensure the successful implementation, optimization, and continuous support of Microsoft Dynamics 365 Finance and Operations (F\&O) in alignment with Company's operational and humanitarian objectives by delivering efficient, reliable, and scalable business processes that empower finance, logistics, and field operations across international missions. **Duties \& Responsibilities** * Collect and document business requirements for Dynamics 365 F\&O based on department needs. * Configure and customize D365 F\&O modules (Finance, Procurement, Projects, and Supply Chain) to support Organization workflows. * Collaborate with internal stakeholders to define project scopes, timelines, and deliverables. * Perform functional testing, identify system issues, and coordinate resolutions. * Provide user training and technical support to internal teams across departments and field offices. * Prepare and maintain detailed documentation for configurations, processes, and customizations. * Coordinate with developers for system integrations with third\-party platforms (e.g. fundraising, logistics). * Continuously assess system performance and recommend enhancements aligned with Organization's digital transformation goals. **Qualification \& Experience*** **Bachelor’s degree in information technology,** Business Administration, or a related field. * **Minimum of 3–5 years of hands\-on experience** with Microsoft Dynamics 365 F\&O implementations. * In\-depth knowledge of finance, procurement, project, and logistics processes within NGOs or similar organizations. * Proven experience in system configuration, module customization, and functional support. * Familiarity with integration tools and techniques (e.g. **APIs,** **Power Platform**). * Strong analytical, documentation, and communication skills. * Ability to work effectively with cross\-functional teams, including finance, operations, and humanitarian field staff.