### **About Avanceon** At Avanceon, we're not just engineering solutions — we're transforming industries. With a global footprint and a deep focus on automation, control systems, and digital transformation, we empower businesses in Oil \& Gas, Utilities, Infrastructure, and Manufacturing to elevate performance, reduce downtime, and optimize operations. Our core strength lies in our ability to deliver cutting\-edge services in electrical engineering, SCADA/PLC systems, IT integration, and business strategy. We take pride in creating solutions that deliver measurable business outcomes and long\-term value. ### **Your Role: Technical Support Engineer (SCADA/PLC)** We're seeking a motivated and technically sound **Technical Support Engineer** to join our dynamic team in **Doha, Qatar**. This role will involve **hands\-on service delivery**, **technical troubleshooting**, and **customer interaction** for our deployed **SCADA \& PLC systems**. You will act as a frontline technical representative, offering support both **remotely and on\-site**, and ensuring smooth operational performance for our high\-profile clients. This is a **growth\-oriented position** with clear career progression towards a **Team Lead** role, involving leadership of technical projects and mentoring junior engineers. ### **What You'll Do** **Execute Technical Support \& Service** * Deliver technical support and maintenance services for SCADA/PLC systems across various industries. * Handle field support operations, system upgrades, and optimizations. * Troubleshoot system issues and provide timely resolution through remote access or site visits. **Enhance System Reliability** * Evaluate installed bases and recommend system enhancements. * Identify process improvements to reduce downtime and boost system sustainability. **Technical Consulting \& Reporting** * Understand client needs and provide solutions aligned with their business goals. * Document all interventions and support activities. * Liaise with internal teams and OEM vendors for issue resolution. **Be a Part of Continuous Innovation** * Participate in the design and deployment of automation upgrades. * Support data\-driven improvements, including root cause analysis and failure prevention strategies. ### **Who You Are** **Education**: * B.E. / B.Tech in **Electrical**, **Electronics**, **Mechatronics**, or **Computer Systems Engineering** **Experience**: * **3–5\+ years** of hands\-on experience in I\&E maintenance, technical support, and SCADA/PLC project execution. **Technical Skills**: * Proficient in **SCADA platforms** (AVEVA System Platform, Plant SCADA, Power SCADA Operation). * Expertise in **PLC systems** (Schneider M580/M340, Siemens S7 series, legacy systems). * Strong grasp on **client\-server architectures**, databases, OPC communication, and system integration. * Familiarity with **maintenance methodologies** (preventive, predictive, RCFA, MTBF, etc.). * Understanding of utility systems: **HVAC**, **Drainage**, **Power Distribution**, and **Infrastructure Controls**. **Soft Skills \& Requirements**: * Excellent interpersonal and communication skills (English fluency is essential). * Bilingual communication is a plus. * Proactive problem\-solver with ability to prioritize in dynamic environments. * Willingness to travel frequently to client sites across Qatar. ### **Why Join Avanceon?** ✔ Work with industry leaders in automation and digital transformation ✔ Dynamic and collaborative work environment ✔ Continuous learning and professional development ✔ Fast\-track career growth into leadership roles ✔ Exposure to high\-impact regional projects in Oil \& Gas, Utilities, and Infrastructure