Summary: Create clear, accurate, and user-focused technical content, translating complex concepts for various audiences and maintaining documentation standards. Highlights: 1. Produce and maintain user-facing and developer-facing documentation. 2. Collaborate with engineers, product managers, QA, and support teams. 3. Automate documentation workflows and ensure accessibility. **Technical Writer — Job Description Role summary** Create clear, accurate, and user\-focused technical content (documentation, guides, FAQs, release notes) that helps customers and internal teams understand and use products and services. **Key responsibilities** * Produce and maintain user\-facing documentation: user guides, API docs, tutorials, quick starts, and FAQs. * Translate complex technical concepts into clear, concise prose for target audiences (end users, developers, administrators). * Collaborate with engineers, product managers, QA, and support to gather information and validate content. * Create and maintain developer\-facing documentation: API references, SDK guides, code samples, and integration guides. * Design documentation structure and information architecture for discoverability and usability. * Develop and maintain style guides, templates, and documentation standards (voice, tone, formatting). * Create visual aids: diagrams, screenshots, flowcharts, and videos where appropriate. * Manage documentation lifecycle: versioning, releases, and archival of deprecated features. * Contribute to internal knowledge bases, runbooks, and onboarding materials for customers and new hires. * Solicit and incorporate user feedback; perform content usability testing and iterate. * Automate documentation workflows where possible (Docs as Code, CI/CD for docs). * Ensure content accessibility and localization readiness; coordinate with localization teams. **Required qualifications** * 3\+ years technical writing experience, preferably in software, SaaS, developer tools, or IT. * Strong written and verbal communication skills with excellent attention to detail. * Ability to learn technical concepts quickly and explain them clearly to non\-experts. * Experience with documentation tools and platforms (Markdown, Read the Docs, Sphinx, Confluence). * Familiarity with version control (Git) and Docs\-as\-Code workflows. * Basic knowledge of common development concepts: REST APIs, authentication, CI/CD, containers, and cloud fundamentals. * Experience producing API documentation and working with Open API/Swagger or similar. * Proficiency with screenshot/diagram tools (Lucid chart, Figma, draw.io) and basic video/screen recording tools. * Strong organizational skills and ability to manage multiple projects and deadlines. Job Types: Full\-time, Permanent Pay: QAR21\.69 \- QAR87\.46 per hour Work Location: In person