Position Summary: Serve as the primary point of contact for customers, communicating via telephone and email to respond to their questions and requests, and managing information in databases. Key Highlights: 1. Primary point of contact for customer service 2. Management of information in databases and systems 3. Professional and collaborative work environment **Additional Information** **Job Number**26014233 **Job Category**Administrative **Location**The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **Job Description** Serve as the primary point of contact for customers and communicate with them via telephone and email to respond to their questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and respond to guest inquiries. Operate standard office equipment in addition to computers. Draft letters, memos, and other documents using word processors, spreadsheets, databases, or presentation software. Transmit information or documentation using a computer, mail, or fax, including reviewing and editing written information to ensure accuracy and completeness. Enter and locate job-related information using computers and/or point-of-sale systems. Comply with all company policies and procedures; ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; and protect company assets. Greet and acknowledge all guests according to company standards, anticipate and address their service needs, assist guests with disabilities, and thank guests with genuine appreciation. Speak to others using clear, professional language; prepare and review written documents accurately and completely; and answer telephones using proper protocol. Cultivate and maintain positive working relationships with fellow employees and departments; support team efforts to reach common goals; and listen and respond appropriately to concerns raised by other employees. Report accidents, injuries, and unsafe working conditions to management. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* St. Regis Hotels \& Resorts, combining timeless glamour with a forward-looking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in the world’s most desirable locations. Beginning with the debut of the St. Regis hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains committed to an unconditional level of service that anticipates guests’ needs—delivered flawlessly by a team of warm hosts who blend classic sophistication with modern sensibility, as well as exclusive butler service. We invite you to explore employment opportunities at St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.