Launch Manager

Description

Summary: Seeking an entrepreneurial Business Development & Operations Manager to launch and grow a premium coffee brand in Qatar, owning sales, operations, and supplier relationships. Highlights: 1. Lead the launch and growth of a premium coffee brand from the ground up. 2. Unique opportunity to build a brand with significant long-term upside. 3. Clear career progression into a Country Manager leadership role. We are looking for an entrepreneurial, commercially driven **Business Development \& Operations Manager** to lead the launch and growth of **ARCAN** in Qatar. This is a unique opportunity to build a premium coffee brand from the ground up. You will take ownership of the entire business—from developing sales and managing supplier relationships to overseeing imports, operations, and customer delivery. The ideal candidate is highly independent, commercially minded, and thrives in a startup environment where initiative, accountability, and execution are essential. Key ResponsibilitiesBusiness Development \& Sales (Primary Focus) * Build ARCAN's customer base from the ground up. * Identify, approach, and secure recurring B2B accounts across cafés, restaurants, hotels, offices, and hospitality businesses. * Develop long\-term customer relationships to drive repeat business. * Manage the sales pipeline and consistently achieve growth targets. Supplier \& Product Management * Manage the relationship with the Ethiopian coffee roaster. * Coordinate product samples, quality specifications, private\-label packaging, purchase orders, and replenishment. * Ensure consistent product quality and availability. Import \& Regulatory Compliance * Coordinate product importation and customs clearance. * Manage Ministry of Public Health (MoPH) product registration requirements. * Ensure Arabic labeling and regulatory compliance through relevant partners. Operations \& Customer Fulfillment * Oversee inventory management and warehousing. * Coordinate timely deliveries to customers. * Maintain reliable stock levels and exceptional customer service. Commercial Management * Monitor landed costs, pricing strategies, and profit margins. * Protect cash flow and ensure commercial sustainability. * Prepare simple monthly business performance reports for management. Brand Representation * Represent ARCAN professionally in the Qatar market. * Support local marketing initiatives, brand activations, and promotional events as required. Candidate Profile We're looking for someone who combines strong sales ability with an ownership mindset. You should have: * Proven experience in B2B sales, business development, or commercial account management. * Strong face\-to\-face selling skills and confidence in cold outreach. * The ability to work independently with minimal supervision. * Excellent organizational and problem\-solving skills. * Strong commercial awareness, including pricing, margins, and cash flow. * A hands\-on approach with a willingness to manage both strategic and operational tasks. * Excellent communication and relationship\-building skills. * Fluency in English; Arabic is an advantage. Preferred Qualifications While not essential, the following would be highly valued: * Existing network within the HORECA, hospitality, or F\&B sector in Qatar. * Experience launching a new business, product, or market. * Interest in specialty coffee or premium food and beverage brands. * Experience working with international suppliers. Success in Your First 90 Days You will be successful if you have: * Established the supplier relationship and completed initial product approvals. * Successfully coordinated the first import and regulatory compliance process. * Secured the first recurring customer accounts. * Built an active pipeline of cafés, hotels, restaurants, and office clients. * Implemented reliable pricing, delivery, and reorder processes for early customers. Compensation \& Growth This role is designed for ambitious builders who want significant long\-term upside. The compensation package includes: * Competitive fixed salary appropriate for a launch\-stage business. * Attractive commission structure focused on acquiring and retaining recurring business accounts. * Significant earning potential based on performance. * Clear career progression into a **Country Manager** leadership role as the business expands within Qatar and into additional markets. If you're excited by the opportunity to build a premium brand from the ground up and make a lasting commercial impact, we'd love to hear from you. Work Location: In person