Patient Relations Manager

Description

Summary: Seeking an experienced and patient-focused Patient Relations Manager to oversee patient experience, handle concerns, and ensure high standards of service delivery. Highlights: 1. Oversee patient experience and ensure high service standards 2. Act as a liaison between patients, families, and healthcare providers 3. Monitor patient feedback and implement improvement strategies **IMMEDIATE REQUIREMENT!!!** We are looking for an experienced and patient\-focused Patient Relations Manager to oversee patient experience, handle concerns, and ensure high standards of service delivery within our healthcare facility. The ideal candidate will act as a bridge between patients and medical staff to enhance satisfaction and service quality. **JOB TITLE**: Patient Relations Manager **JOB TYPE**: Full Time **WORKING HOURS**: 08 hours/day **LOCATION**: (Doha) Qatar **PAY RANGE**: To be discussed **LANGUAGE**: English (Required) **Experience**: Minimum 3 years of experience in Patient Relations Manager **Key Responsibilities:** * Manage patient relations services and ensure excellent patient experience * Address and resolve patient complaints and escalations professionally * Act as a liaison between patients, families, and healthcare providers * Monitor patient feedback and implement improvement strategies * Train staff on patient service standards and communication * Ensure compliance with healthcare policies and patient confidentiality * Prepare reports on patient satisfaction and service performance **Requirements:** * Bachelor’s degree in Healthcare Administration, Nursing, or related field * 3–5 years of experience in patient relations or healthcare management * Strong leadership, communication, and problem\-solving skills * Knowledge of healthcare regulations and patient rights * Ability to handle sensitive situations with professionalism ***If you are interested feel free to reach me at (Email:careers.alnasrstargroup@gmail.com)*** **About us**: AL NASR STAR GROUP is part of a prominent group of businesses exceling in Security, Cleaning \& Hospitality, manpower supply, recruitment of both white collar and blue collar, Contracting \& Real Estate. Our fully integrated management system and adherence to high quality standards of service enables Al Nasr Star Group to maintain it's distinctive reputation. The scope of our service, depth of experience and the quality of our people has positioned us at the front of the pack. Job Type: Full\-time Pay: QAR10,000\.00 \- QAR12,000\.00 per month Experience: * Patient Relations Manager: 3 years (Required) Language: * English (Required) Work Location: In person