Food Services Supervisor

Description

Summary: Ensure cohesive teamwork for optimal service and customer satisfaction by supervising staff appearance and opening/closing tasks. Highlights: 1. Promote optimal customer service and satisfaction of needs 2. Encourage teamwork and adherence to standards 3. Contribute to the well-being of customers and colleagues **Additional Information** **Job Number**26071429 **Job Category**Food and Beverage \& Culinary **Location**Salwa Road, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Ensure cohesive teamwork to guarantee optimal service and satisfaction of customer needs. Monitor staff appearance and attire, and correct any negligence. Perform tasks associated with service opening and closing, including setting up necessary supplies and tools, cleaning all equipment and areas, closing doors, etc. Inspect storage areas, adherence to FIFO (First-In, First-Out), and cleanliness. Complete scheduled inventory and stock documentation, and order required supplies. Monitor dining room availability, service, safety, and customer well-being. Submit work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, reminding of disciplinary rules, motivating, and mentoring employees; serve as a role model and reference for Guarantee of Fair Treatment (Equal Opportunity)/Open Door Policy procedures. Follow and implement all chain security policies and procedures; report maintenance issues, accident hazards, accidents, or injuries; complete required safety training and obtain necessary certifications. Ensure uniform and personal appearance are clean and professional. Respect confidentiality of proprietary information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving shared goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds (22.7 kg) without assistance. Stand, sit, or walk for extended periods or throughout an entire shift. Read and visually verify information in various formats (e.g., small print). Visually inspect tools, equipment, and machinery (e.g., to identify defects). Grasp, rotate, and manipulate objects of varying size and weight requiring excellent dexterity and hand-eye coordination. Reach objects above head level and below knee level, including bending, twisting the body, pulling, and squatting. Move within narrow, confined, or elevated spaces. Climb up and down service stairs and ramps. Greet and acknowledge all guests according to company standards. Speak to others using clear, appropriate, and professional language and answer the telephone using proper etiquette. Listen and respond appropriately to guest concerns and those of other employees. Use clear and courteous language in all communications. Perform all other tasks assigned by supervisors that are consistent with this position. RECOMMENDED QUALIFICATIONS Education Level:High school diploma or equivalent secondary education. Related Work Experience:At least 2 years of related work experience. Supervisory Experience:At least 1 year of supervisory experience. License or Certification:None *At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and offering the same opportunities to all. We have created an environment where the unique qualities of our associates are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other aspect covered by applicable law.* At Westin, we offer our guests the opportunity to regain control and enhance their well-being when they need it most, enabling them to perform at their best. To fulfill our mission of becoming the leading wellness brand in hospitality, we seek passionate and motivated associates who will bring our unique offering to life. We want our associates to feel well—both within our properties and beyond. If you are passionate, active, wellness-conscious, optimistic, and bold, you are the ideal candidate to work at Westin. **Choose** a company that empowers you to give your best, **give** meaning to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.