Customer Service Representative

Description

Summary: Roser Şifa Healthcare & Business Services is seeking a customer-focused Customer Service Representative to assist clients, respond to inquiries, and provide administrative support. Highlights: 1. Handle customer inquiries through various channels 2. Maintain customer records and update databases 3. Coordinate with internal departments for efficient service delivery **Roser Şifa Healthcare \& Business Services** is looking for a professional and customer\-focused **Customer Service Representative** to join our Cebu City operations team. The successful candidate will assist clients, respond to inquiries, and provide administrative support while ensuring excellent customer service. Responsibilities * Handle customer inquiries through phone, email, and online channels. * Provide accurate information regarding company services. * Maintain customer records and update databases. * Resolve customer concerns and escalate issues when necessary. * Coordinate with internal departments to ensure efficient service delivery. * Perform administrative and documentation tasks as assigned. Requirements * High school graduate, vocational graduate, or college level. * Excellent verbal and written English communication skills. * Basic computer proficiency and familiarity with Microsoft Office. * Strong customer service and problem\-solving abilities. * Ability to work independently and within a team environment. * Previous customer service experience is an advantage but not required. Benefits * Competitive salary package. * Paid training and onboarding support. * Government\-mandated benefits. * Performance bonuses and incentives. * Career growth and advancement opportunities. * Friendly and professional workplace. الراتب المدفوع: QAR١١٨٫٣٠ لكل ساعة موقع العمل: بشكل شخصي