Customer Service Representative

Description

Summary: Dikmen Bilişim Teknoloji ve İş Çözümleri W.L.L. is seeking a dedicated Customer Service Representative to handle inquiries, provide information, and support daily operations in a professional office environment. Highlights: 1. Opportunity to help customers and support business operations 2. Focus on customer satisfaction and problem-solving 3. Professional and supportive work environment **Dikmen Bilişim Teknoloji ve İş Çözümleri W.L.L.** is looking for a dedicated **Customer Service Representative** to join our Cebu City team. This role is ideal for individuals who enjoy helping customers, handling inquiries, and supporting daily business operations in a professional office environment. Responsibilities * Respond to customer inquiries through phone, email, and chat. * Provide accurate information regarding company products and services. * Maintain customer records and update databases. * Resolve customer concerns professionally and efficiently. * Coordinate with internal teams to ensure customer satisfaction. * Perform administrative and documentation tasks as needed. Requirements * High school graduate, vocational graduate, or college level. * Strong verbal and written English communication skills. * Basic computer proficiency and knowledge of Microsoft Office. * Excellent customer service and problem\-solving abilities. * Ability to work effectively in a team environment. * Previous customer service experience is an advantage but not required. Benefits * Competitive salary package. * Paid training and onboarding. * Government\-mandated benefits. * Performance incentives and attendance bonuses. * Career advancement opportunities. * Professional and supportive work environment. الراتب المدفوع: QAR٨٥٫٢٠ لكل ساعة موقع العمل: بشكل شخصي