Assistant Store Manager – Hypermarket

Description

Summary: Seeking an experienced and customer-focused Assistant Store Manager to support daily hypermarket operations, managing store performance, supervising staff, and ensuring excellent customer service. Highlights: 1. Support daily hypermarket operations 2. Supervise and motivate store staff 3. Ensure excellent customer service Job Summary We are seeking an experienced and customer\-focused Assistant Store Manager to support the daily operations of our hypermarket. The successful candidate will assist in managing store performance, supervising staff, maintaining inventory, ensuring excellent customer service, and achieving sales targets. Key Responsibilities * Assist the Store Manager in overseeing daily store operations. * Supervise and motivate store staff to achieve sales and service objectives. * Monitor stock levels, merchandise displays, and product availability. * Ensure compliance with company policies, health \& safety, and operational standards. * Handle customer inquiries, complaints, and escalations professionally. * Support recruitment, training, scheduling, and performance management of employees. * Conduct regular stock audits and coordinate with the warehouse and procurement teams. * Analyze sales reports and implement strategies to improve store performance. * Ensure proper cash handling and adherence to financial controls. * Maintain high standards of cleanliness, merchandising, and store presentation. Work Location: In person