Customer Service Representative

Description

Summary: SF-TEC Digital Solutions Ltd. is looking for a professional and organized Customer Service Representative committed to providing excellent customer support in Cebu City. Highlights: 1. Respond to customer inquiries via phone, email, and chat 2. Resolve customer concerns in a timely and professional manner 3. Coordinate with internal departments to address client needs SF\-TEC Digital Solutions Ltd. is seeking a Customer Service Representative to join our growing Cebu City team. The ideal candidate is professional, organized, and committed to providing excellent customer support. **Responsibilities:** * Respond to customer inquiries via phone, email, and chat * Maintain accurate customer records and documentation * Resolve customer concerns in a timely and professional manner * Coordinate with internal departments to address client needs * Perform basic administrative and data entry tasks **Requirements:** * At least Senior High School graduate or college level * Strong English communication skills * Basic computer proficiency (MS Office, email, and web applications) * Customer\-focused with strong problem\-solving abilities * Ability to work independently and as part of a team **Benefits:** * Competitive salary package * Paid training and onboarding * Career advancement opportunities * Professional office environment * Government\-mandated benefits الراتب المدفوع: QAR٩٠٫٢٥ لكل ساعة موقع العمل: بشكل شخصي