IT Support Specialist

Description

Summary: Dangnbb LLC is seeking a skilled IT Support Specialist to maintain IT systems, provide technical support, and ensure smooth operation of hardware, software, and network services. Highlights: 1. Provide first-line technical support for hardware, software, and network issues 2. Install, configure, and maintain computer systems and IT equipment 3. Troubleshoot system and network problems, diagnosing and resolving faults **IT Support Specialist** **Dangnbb LLC – Al Rayyan** **Job Summary:** Dangnbb LLC is seeking a skilled and reliable IT Support Specialist to join our team in Al Rayyan. The ideal candidate will be responsible for maintaining IT systems, providing technical support, and ensuring the smooth operation of hardware, software, and network services across the organization. **Key Responsibilities:** * Provide first\-line technical support to employees for hardware, software, and network issues * Install, configure, and maintain computer systems, printers, and other IT equipment * Troubleshoot system and network problems, diagnosing and resolving faults efficiently * Monitor and maintain IT infrastructure, including servers and network performance * Assist with system upgrades, patches, and security updates * Manage user accounts, permissions, and access controls * Document technical issues and solutions for future reference * Ensure data backup procedures are performed regularly * Support cybersecurity initiatives and enforce company IT policies **Qualifications:** * Bachelor’s degree in Information Technology, Computer Science, or a related field * Proven experience as an IT Support Specialist or similar role * Strong knowledge of Windows/Mac operating systems and common business applications * Familiarity with networking concepts (LAN/WAN, routers, switches) * Basic understanding of cybersecurity principles * Excellent problem\-solving and communication skills * Ability to work independently and as part of a team **Preferred Skills:** * Experience with cloud services (e.g., Microsoft 365, Google Workspace) * Knowledge of remote desktop tools and helpdesk systems * IT certifications (e.g., CompTIA A\+, Network\+) are a plus **Work Location:** Al Rayyan, Qatar **Employment Type:** Full\-time Pay: Up to QAR620,000\.00 per year Work Location: In person