Support Services Coordinator

Description

Summary: Support Network Inc. is seeking a problem-solving Support Services Coordinator to orchestrate seamless service delivery, manage operations, and ensure quality. Highlights: 1. Orchestrate service delivery and manage operational logistics 2. Monitor service standards and gather client feedback for excellence 3. Coordinate with vendors for a unified support experience At **Support Network Inc**, we believe that the strength of any organization lies in the quality of its support systems. We are looking for a **Support Services Coordinator** who is a natural problem\-solver, a master of logistics, and a champion of service. Based in our coastal headquarters at **Al Wakrah Tower**, you will be the central hub of our operations, ensuring that our service delivery is as seamless as the views from Office 33\. **Your Mission** * **Service Orchestration:** Act as the primary liaison between our clients and our service delivery teams, ensuring that every request is handled with speed and professionalism. * **Operational Flow:** Manage the day\-to\-day logistics of our support departments, from scheduling and dispatching to resource allocation. * **Quality Assurance:** Monitor service standards and gather client feedback to ensure we aren't just meeting expectations—we’re exceeding them. * **Database Management:** Maintain accurate records of service contracts, client interactions, and operational metrics using our integrated CRM. * **Vendor \& Partner Relations:** Coordinate with external vendors and partners to ensure a unified support experience across the board. **Who You Are** * **The Master Coordinator:** 3\+ years of experience in operations coordination, facility management, or a high\-touch customer service leadership role. * **The Relationship Builder:** You possess the "soft skills" to navigate complex client needs and the "hard skills" to keep a schedule tight and efficient. * **The Local Guide:** You have a solid understanding of the Al Wakrah and Doha business landscapes and are comfortable navigating local administrative requirements. * **The Communicator:** Professional fluency in **English** is a must; proficiency in **Arabic or Tagalog** is highly beneficial given our diverse network. * **The Professional:** You are tech\-savvy, detail\-oriented, and possess a transferable residency permit (NOC). **Why Support Network Inc?** * **Prime Location:** Enjoy working in the iconic **Al Wakrah Tower**, away from the West Bay traffic while remaining at the heart of Qatar's southern business hub. * **Impactful Culture:** We are a "People First" company. Your work directly enables the success of our clients and our internal teams. * **Stability \& Growth:** Join an established international network with deep roots in Qatar and a clear path for professional advancement. **Ready to Join the Network?** If you have the organizational "DNA" to manage complex services with a smile, we want to hear from you. **Apply via Indeed with your CV and a brief cover letter explaining why you are the perfect "bridge" for our Support Network.** نوع الوظيفة: دوام كامل الراتب المدفوع: QAR٦٣٠٬٠٠٠٫٠٠ لكل عام موقع العمل: بشكل شخصي