To oversee and manage the entire production process for cakes, chocolates, and catering services, ensuring high\-quality output, efficient operations, and timely delivery while maintaining food safety and cost control. **Key Responsibilities:** **Production Management** * Plan, organize, and supervise daily production activities across cake, chocolate, and catering sections. * Ensure consistent quality, taste, and presentation of products in line with brand standards. * Monitor workflow and allocate resources (staff, equipment, ingredients) effectively. * Coordinate with chefs, chocolatiers, and catering teams to fulfill retail, wholesale, and special event orders. **Quality \& Food Safety** * Enforce hygiene, sanitation, and HACCP/food safety standards at all times. * Conduct regular quality checks on raw materials, in\-process, and finished products. * Implement and monitor standard operating procedures (SOPs). **Team Leadership** * Supervise and train staff in all production units (pastry, chocolate, catering kitchen). * Foster teamwork, discipline, and professional growth among staff. * Schedule shifts and manage workforce to meet production demands. **Cost \& Inventory Control** * Manage inventory of raw materials, packaging, and equipment. * Control wastage and optimize ingredient usage to maximize profitability. * Prepare and monitor production budgets and cost reports. **Coordination \& Reporting** * Work closely with Sales, Events, and Marketing teams to meet customer requirements. * Ensure smooth execution of catering events and bulk orders. * Provide regular reports on production output, quality issues, and operational efficiency. **Qualifications \& Skills:** * Bachelor’s degree or diploma in Culinary Arts, Food Production, Hotel Management, or related field. * 7–10 years of experience in food production, with at least 3–5 years in a managerial role. * Strong knowledge of bakery/pastry, chocolate production, and large\-scale catering operations. * Excellent leadership and people management skills. * Strong organizational and time\-management abilities. * Knowledge of food safety regulations and HACCP implementation. * Financial acumen for budgeting, cost control, and inventory management. Job Types: Full\-time, Permanent