




**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross\-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist! YOUR TASKS: * Drive sales effectiveness and efficiency across the country through the measurement of common KPIs, benchmarking and sharing of BDPs. * Lead budgeting and sales incentive program and ensure best in class solutions. * Drive the regional Sales Development agenda across the country. * Influence and support the country sales direction and action planning. * Lead the deployment within the country of regionally developed sales automation systems. * Influence and support regionally developed sales development processes, standards, organization \& competency requirements. * Maintain alignment and level of standards to the regional ’Selling in DHL’ process. * Review and audit country\-level sales processes, competencies and performance. * Own and maintain a full and high level of customer data quality. * Ensure a high awareness and sales approach to customer needs segmentation and industry\-based segmentation. * Organize, budget and implement sales training and coaching programs, using internal and external suppliers. * Conduct training if required across all sales channels based on prior field experience’. * Lead the sales implementation and measurement of the sales cycles in country throughout the year. * Prepare adequate and timely materials to support front line sales teams in these sales cycles. * Provide leadership in the area of customer relationship management. Ensure insight from Loyalty Management analysis is exploited at sales level. * Understand the skill levels of sales management across the country and in agreement with relevant managers seek to raise their professionalism through targeted development. * Propose and implement the most cost\-effective allocation of customers to sales channels; related to this, continually review the sales organization in the country to drive down cost of sales. * Support and influence the co\-ordination and integration with other departments within DHL Express and particularly with the sales teams within DGF. * Develop and motivate a best\-in\-class Sales Development team for the country. Support and influence the recruitment of sales personnel within country. YOUR PROFILE: * Excellent verbal communication skills and interpersonal style * Excellent personal presentation, grooming and hygiene * Clear command of the English language * Excellent organisational skills, including ability to prioritise workload * Proven ability to work under pressure in a fast paced, time sensitive environment * Demonstrated ability to use initiative/judgement to solve complex job related issues * Proven track record in people management that demonstrates ability to lead, coach and motivate a team * 5 years’ experience in a Commercial or Sales position * Excellent written \& oral communication skills * Thorough knowledge of DHL services \& products OUR OFFER: * Strong career support in an international environment * Great culture and colleagues * Multifarious benefit programme Do you see a personal challenge in these versatile and responsible tasks? Then apply now! We look forward to receiving your application!


