Tele Sales

Description

Summary: Responsible for generating sales and building customer relationships through telephone communications, identifying needs, presenting products, and closing sales. Highlights: 1. Generate sales & build customer relationships through phone 2. Identify customer needs and recommend suitable solutions 3. Achieve and exceed individual sales targets and KPIs **Tele Sales Agent** **Job Summary:** Responsible for generating sales and building customer relationships through outbound and inbound telephone communications. Identifies customer needs, presents products and services, and closes sales while ensuring a high level of customer satisfaction. **Key Responsibilities:** * Contact potential and existing customers to promote products and services. * Handle inbound customer inquiries and provide accurate information. * Identify customer needs and recommend suitable solutions. * Achieve and exceed individual sales targets and KPIs. * Maintain and update customer records in the CRM system. * Follow up on leads and nurture customer relationships. * Address customer concerns and objections professionally. * Coordinate with internal teams to ensure smooth order processing and service delivery. * Prepare sales reports and provide market feedback to management. **Required Skills:** * Strong communication and negotiation skills. * Ability to build rapport and maintain customer relationships. * Sales\-oriented mindset with a proven ability to meet targets. * Proficiency in CRM systems and Microsoft Office applications. * Excellent problem\-solving and time\-management skills. **Qualifications:** * High school diploma or Bachelor's degree in Business, Marketing, or a related field. * Previous experience in telesales, customer service, or sales is preferred. * Fluency in English and Arabic is an advantage. Work Location: In person