Food Services Supervisor

Description

Summary: Collaborates with team members to ensure delivery of optimal service and fulfillment of customer requirements; provides management support in recruitment, training, evaluation, and ensures compliance with safety and security policies. Highlights: 1. Team collaboration support to deliver optimal service and meet customer requirements 2. Support in staff recruitment, training, evaluation, and motivation 3. Compliance with company safety and security policies and confidentiality maintenance **Additional Information** **Job Number**26015302 **Job Category**Food and Beverage & Culinary **Location**The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management POSITION SUMMARY Ensures staff collaborate as a team to deliver optimal service and meet customer requirements. Inspects staff appearance and uniforms, and corrects any deficiencies immediately. Ensures required resources and tools are available, and completes opening/closing tasks including equipment and area cleaning, door locking, etc. Inspects storage areas for organization and cleanliness. Conducts inventory checks and submits requests for necessary items. Monitors the restaurant for seating availability, service, safety, and guest well-being. Prepares work orders for service inspection and repair. Supports management in staff recruitment, training, scheduling, evaluation, counseling, discipline, motivation, and coaching, ensuring fair treatment. Serves as a role model for the Open Door Policy and acts as the first point of communication. Complies with all company safety and security policies and procedures; reports incidents, injuries, and unsafe working conditions to management; completes safety training and certifications. Maintains a neat, professional uniform and personal appearance; safeguards confidential information; protects company assets. Welcomes and acknowledges all guests in accordance with company standards; anticipates and resolves guest service needs; assists guests with disabilities; expresses sincere gratitude to guests. Communicates with others using clear and professional language. Builds and maintains positive working relationships with others; supports the team in achieving shared goals; listens attentively to colleagues’ concerns and responds appropriately. Adheres to quality expectations and identifies, recommends, develops, and implements new methods to improve organizational efficiency, productivity, quality, safety, and/or cost savings. Reads and visually verifies information in various formats (e.g., small print). Visually inspects tools, equipment, or machinery (e.g., identifies defects). Stands, sits, or walks for extended periods, including throughout entire shifts. Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance. Requires fine motor skills and hand-eye coordination to grasp, rotate, and manipulate objects of varying sizes and weights. Able to navigate confined or narrow spaces and elevated areas. Capable of ascending and descending stairs or service ramps. Bends, twists, pulls, and stoops from overhead to below knee level. Reaches overhead and below knee level with hands. Performs other reasonable duties as requested by supervisors. St. Regis Hotels & Resorts—combining timeless elegance with pioneering spirit—strives to deliver exceptional experiences to guests across more than 50 luxury hotels and resorts located in the world’s most desirable destinations. Founded in New York in the early 20th century by John Jacob Astor IV, The St. Regis Hotels have long been dedicated to delivering signature Butler Service and uncompromising, one-step-ahead personalized service to every guest through an elegant host team that seamlessly blends classic sophistication with contemporary sensibility. St. Regis Hotels & Resorts invites you to join our team. By joining St. Regis, you become part of Marriott International’s portfolio of brands. **Give your best**, **chase your goals**, and **become your best self as part of an outstanding global team**—knock on the door of St. Regis Hotels & Resorts.