**Key Responsibilities**IT Operations \& Support * Install, configure, and maintain POS systems, back\-office software, and restaurant applications. * Provide day\-to\-day IT support to restaurant outlets and head office staff. * Troubleshoot hardware, software, network, and connectivity issues promptly to minimize operational downtime. * Coordinate with vendors for POS systems, CCTV, internet, and software support. Network \& Infrastructure * Maintain LAN/WAN, Wi\-Fi, and internet connectivity across all outlets. * Monitor system performance, backups, and server health (on\-premise or cloud). * Ensure proper cabling, network security, and equipment functionality. Data Security \& Compliance * Implement and enforce IT security policies, including user access control and data protection. * Ensure regular data backups and recovery procedures. * Protect company systems against malware, unauthorized access, and data breaches. System Administration * Manage user accounts, access rights, and passwords for POS, ERP, and other systems. * Maintain software licenses and ensure compliance with vendor agreements. * Document IT procedures, configurations, and incident reports. New Outlet Setup \& Projects * Support IT setup for new restaurant openings, renovations, and relocations. * Assist in system upgrades, technology rollouts, and digital transformation initiatives. * Train staff on POS systems and basic IT procedures. Education * Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field. Experience * 2–4 years of IT support experience, preferably in restaurant chains, retail, or hospitality. * Hands\-on experience with POS systems (e.g., Oracle MICROS, Toast, NCR, or similar). Technical Skills * Strong knowledge of POS systems, Windows OS, basic networking, and hardware troubleshooting. * Familiarity with CCTV systems, printers, scanners, and restaurant peripherals. * Basic knowledge of cybersecurity and data backup practices. Soft Skills * Strong problem\-solving and troubleshooting skills. * Ability to work under pressure and handle urgent operational issues. * Good communication and coordination skills. * Willingness to travel between outlets and provide on\-call support when required. **Working Conditions** * May require shift flexibility, weekend, or after\-hours support. * Travel between multiple restaurant locations. Job Type: Full\-time Pay: QAR4,000\.00 \- QAR5,000\.00 per month