Location Doha, Qatar Experience 8 Job Type Outsourcing Job Description Job Description Process Excellence \& Digitization \- Consultant will play a significant role in driving Business Excellence and Transformation initiatives for the organization. He/she will play a pivotal role to lead and execute the change management activities for the upcoming “ERP Transformation Project – Design, roll\-out, testing, user training, manual creation, solution adoption, benefit realization etc. He/she will also provide expertise in process improvement, standardization, managing Continuous Improvement/ Automation projects etc. This role requires strong leadership, communication, and project management skills to collaborate effectively with various departments and stakeholders of the organization. Key Roles \& Responsibilities * Prototype Creation: Participate in the SME workshops by workstream ( Approx. 5/6 different workstream with simultaneous engagement) to drive the discussion along with Functional consultants (vendors) for requirement gathering * Business Rule Cration: Capture, validate and sign\-off for all the business rules across (inter/intra) all the business units required for functional configuration in the system * Workflow \& DOA Validation: Create, recreate, validate and sign\-off for all the process flows and DOAs for workflow and approval flow setup in the system * Prototype Testing: Create all the potential scenario across all the business units for potential test cases • User Training: Validate training material \- ensure all the scope is covered as per BRS, co\-ordinate with training team to ensure 100% end user participation, ensure all the user inquiry are addressed, create FAQs etc. for maximum system adoption • Go\-Live Support: work as POC for business units, support the roll\-out plan as required, track down all the issues till closer for effective roll\-out • Hypercare Support: Track, monitor and manage all the issues (Issue log) during “Hyper Care” period till resolution and closer • User Manual: Create DTPs (Desktop Procedure)/SOPs/workflows as per “New process” for end users ready reference material * Coordinate change management activities specifically related to IT initiatives. This involves ensuring smooth transitions during system implementation, software upgrades, or digital transformations. * Collaborate closely with IT team, stakeholders, and end\-users to drive successful adoption of new technologies. Education: * Bachelor’s degree in engineering, IT, business administration or Finance. * PMP/Prince 2/Lean\-Six Sigma/Change Management Certification or equivalent. * Cloud based ERP Functional Knowledge/Certification – Oracle/IFS/Microsoft dynamics (any) – strongly recommended Professional Experience: * Minimum 7\- 10 years of experience in deploying large to medium scale digital Transformation/ERP projects * IT Change management experience is essential Language Skills: * Business fluent English