**Company:** Aamal Services **Job Type:** Full\-Time **Reports to:** Sr.Project Coordinator **Position Summary** The Pest Control Supervisor is a key leadership role responsible for overseeing a team of Pest Control Technicians. This position ensures the delivery of high\-quality, efficient, and safe pest management services that exceed client expectations. The supervisor will blend hands\-on technical work with team management, coaching, scheduling, and quality assurance duties. This role is critical in maintaining our company's reputation for excellence and ensuring operational goals are met. **Key Responsibilities** **Team Leadership \& Management (40%)** * Lead, mentor, and motivate a team of Pest Control Technicians. * Conduct regular team meetings and one\-on\-one coaching sessions. * Perform field training and ride\-alongs to ensure technical proficiency and adherence to company standards. * Manage team schedules, assign routes, and dispatch technicians efficiently. * Foster a positive, safe, and collaborative team environment. **Quality Assurance \& Technical Expertise (30%)** * Perform regular quality control inspections of client properties to ensure service effectiveness. * Handle escalated or complex pest issues personally, providing expert diagnosis and treatment. * Ensure all services comply with company protocols, safety standards, and federal/state/local regulations (e.g., EPA, OSHA, DOT). * Audit technician paperwork, service reports, and recommendations for accuracy and completeness. * Serve as the technical expert and point of contact for difficult client situations. **Operations \& Administration (20%)** * Monitor inventory levels of chemicals and equipment; place orders as needed. * Review and approve technician timesheets and expense reports. * Assist in the recruitment, interviewing, and onboarding of new technicians. * Contribute to performance reviews and implement corrective action plans when necessary. * Ensure all company vehicles are properly maintained and stocked. **Customer Service \& Sales Support (10%)** * Address and resolve customer complaints and concerns promptly and professionally. * Conduct initial inspections and provide quotes for potential new clients. * Identify opportunities for additional services (upselling) and educate clients on preventive measures. **Qualifications and Requirements** **Required:** * High School Diploma or equivalent. * Minimum of 3\-5 years of experience as a Pest Control Technician. * Valid state\-issued Pest Control Applicator License/Certification (e.g., IPM A Grade ). * Valid driver's license with a clean driving record. * Proven leadership experience or demonstrated potential (e.g., lead technician, trainer role). * In\-depth knowledge of IPM (Integrated Pest Management) principles, chemicals, application techniques, and safety protocols. * Exceptional problem\-solving and customer relations skills. * Strong organizational and time\-management skills; ability to multitask effectively. * Proficient with smartphones, tablets, and routing/software applications. **Preferred:** * Associate’s or Bachelor’s degree in a related field (Agriculture, Biology, Business). * State Certification in multiple categories (e.g., Termite, Mosquito, Fumigation). * Previous experience in a supervisory or team lead role within the pest control industry. **Physical Demands and Work Environment** * Ability to work outdoors in various weather conditions (heat, cold, rain). * Frequent kneeling, bending, crawling, and climbing to inspect and treat structures. * Willingness to work a flexible schedule, including some weekends or evenings for emergency calls. Job Types: Full\-time, Permanent Pay: QAR1\.00 per month Application Question(s): * Can you join immediately? * Do you need to serve notice period your current company?