IT Support Specialist

Description

Summary: JZ Logics LLC is seeking a reliable and technically skilled IT Support Specialist to provide day-to-day technical support and ensure the smooth operation of IT systems and infrastructure. Highlights: 1. Provide technical support for hardware, software, and network issues 2. Install, configure, and maintain computer systems and IT equipment 3. Troubleshoot system and network problems efficiently **Job Title:** IT Support Specialist **Company:** JZ Logics LLC **Location:** Doha, Qatar **Job Overview:** JZ Logics LLC is seeking a reliable and technically skilled IT Support Specialist to provide day\-to\-day technical support and ensure the smooth operation of IT systems and infrastructure. The ideal candidate will have strong problem\-solving abilities, excellent customer service skills, and a proactive approach to maintaining system performance and security. **Key Responsibilities:** * Provide technical support to end\-users for hardware, software, and network\-related issues * Install, configure, and maintain computer systems, printers, and other IT equipment * Troubleshoot system and network problems, diagnosing and resolving faults efficiently * Manage user accounts, permissions, and access rights * Monitor system performance and ensure security protocols are followed * Perform regular system updates, backups, and maintenance tasks * Assist in the setup and support of IT infrastructure, including servers and networks * Document issues, solutions, and IT procedures for future reference * Coordinate with external vendors and service providers when necessary * Support IT projects and system upgrades **Qualifications:** * Bachelor’s degree in Information Technology, Computer Science, or a related field * 2–4 years of experience in IT support or a similar role * Strong knowledge of Windows and/or Linux operating systems * Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN) * Experience with hardware troubleshooting and system maintenance * Knowledge of cybersecurity best practices * Certifications such as CompTIA A\+, Network\+, or Microsoft certifications are a plus **Key Skills:** * Troubleshooting and technical problem\-solving * Communication and customer support * Time management and multitasking * Attention to detail * Ability to work independently and in a team environment **What We Offer:** * Competitive salary and benefits package * Opportunities for professional development and certifications * Supportive and collaborative work environment الراتب المدفوع: QAR٠٫٠٠ لكل عام موقع العمل: بشكل شخصي