Web Support Coordinator

Description

Summary: Seeking a proactive Web Support Coordinator to manage daily web support operations, coordinate between clients and teams, and ensure smooth workflows for a professional web solutions company. Highlights: 1. Oversee and manage daily web support operations 2. Ensure smooth workflows and maintain excellence in web services 3. Collaborative and innovation-driven work environment Logical Web Sol LLC is a professional web solutions company headquartered in Al Wakrah, Qatar. We specialize in delivering website development, digital support, and online services that empower businesses to achieve efficiency and growth in the digital space. Our mission is to combine innovation, reliability, and professionalism to ensure seamless web operations and client satisfaction. **Position Overview** We are seeking a **Web Support Coordinator** to oversee and manage daily web support operations. This role requires a proactive professional with strong organizational skills, technical knowledge, and the ability to coordinate between clients, developers, and internal teams. The Web Support Coordinator will play a key role in ensuring smooth workflows and maintaining Logical Web Sol LLC’s reputation for excellence in web services. **Key Responsibilities** * Coordinate web support activities including troubleshooting, updates, and client requests. * Liaise with clients to understand requirements and provide timely assistance. * Maintain accurate records of support tickets, website changes, and client communications. * Support website maintenance, security protocols, and compliance initiatives. * Prepare reports on web support performance and recommend improvements. * Assist in organizing client meetings, training sessions, and project reviews. * Ensure compliance with Qatar’s IT and digital service regulations. **Qualifications** * Bachelor’s degree in Information Technology, Computer Science, or related field. * 2–4 years of experience in web support, IT coordination, or digital services. * Strong knowledge of website management, troubleshooting, and digital platforms. * Excellent communication, organizational, and problem\-solving skills. * Proficiency in MS Office Suite, CMS platforms, and support tools. * Ability to manage multiple tasks and deliver under deadlines. **What We Offer** * Competitive salary and benefits package. * Opportunity to grow within a dynamic Qatar\-based web solutions company. * Professional development and career advancement opportunities. * A collaborative and innovation\-driven work environment. **How to Apply** Interested applicants may send their CV and cover letter via Indeed or directly to the company’s recruitment team, highlighting their experience in web support coordination and achievements in managing digital operations. Pay: Up to QAR650,000\.00 per year Work Location: In person