Guest Arrival Expert

Description

Summary: This position involves creating a memorable guest experience from arrival to departure, ensuring welcoming and efficient service. Highlights: 1. Create a memorable first and last impression for guests 2. Offer a wide range of services to guests 3. Be part of an exceptional international team **Additional Information** **Job Number**26093956 **Job Category**Rooms \& Guest Services Operations **Location**Building No. 153 Street No. 347, Lusail, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management First impressions make all the difference. When guests arrive at our hotels, we want their very first impression to be memorable — and the same applies to their departure. At checkout, we want guests to leave smiling and feeling that we cared for them throughout their stay. We aim to create a memorable and unique experience from start to finish. Our Guest Arrival Experts proactively offer a wide range of services that enable them to guide guests during arrival and departure. They are capable of performing required tasks and moving about their environment. Whether carrying out operational tasks, responding to guest requests, generating reports, or sharing local points of interest, the Guest Arrival Expert ensures every transaction is an integral part of the guest experience. No matter your role, certain aspects are essential to our success: creating a safe workplace, complying with company policies and procedures, respecting confidentiality, protecting company assets, upholding quality standards, and demonstrating professionalism in uniform, appearance, and communication. Guest Arrival Experts will stand and move about (standing, sitting, or moving for extended periods) and adopt a hands-on approach to work (moving, lifting, carrying, pushing, and pulling objects weighing up to 23 kg unassisted and over 34 kg with assistance). Performing these tasks (and other routine duties as assigned) effectively is essential for Guest Arrival Experts to deliver excellent guest service and positively contribute to the company’s business at all times. DESIRABLE QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Related work experience: No related work experience required. Supervisory experience: No supervisory experience required. License or certification: None *At Marriott International, we are committed to promoting equal employment opportunity, respectfully welcoming every individual, and providing equal opportunities for all. We have fostered an environment where our colleagues’ unique attributes are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences our colleagues bring. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered by applicable law.* Le Méridien draws inspiration from the glamorous era of travel, celebrating each culture through a distinctly European, epicurean lens. Our guests are curious and creative — cosmopolitan, culturally hungry, valuing meaningful connections, and eager to slow down and savor where they are. We deliver chic, authentic service — truly unforgettable through experiences that encourage guests to embrace life’s finest moments. We seek curious, creative individuals to join our team. If you enjoy connecting with like-minded guests and are passionate about creating unforgettable experiences, we invite you to explore career opportunities at Le Méridien. By joining Le Méridien, you become part of Marriott International’s portfolio of brands. **Join** a company that empowers you to bring your best self forward, **find** purpose in your professional life, **be part of** an exceptional international team, and **become** the best version of yourself.