Description
Summary:
As a Food and Beverage Supervisor, you will lead and motivate a team, ensuring exceptional service and high standards at Royal Cup Restaurant & Specialty Coffee.
Highlights:
1. Opportunity to showcase leadership skills
2. Lead and motivate a food and beverage team
3. Contribute to the success of the establishment
\*\*Job Summary:\*\*
As a Food and Beverage Supervisor at Royal Cup Restaurant \& Specialty Coffee, you will oversee the daily operations of both the restaurant and specialty coffee sections. You will be responsible for leading and motivating a team of F\&B associates, ensuring exceptional service delivery, and maintaining high standards of quality and efficiency. This role offers the opportunity to showcase your leadership skills while contributing to the success of our establishment.
\*\*Key Responsibilities:\*\*
1\. \*\*Supervising Staff:\*\* Provide leadership and direction to the food and beverage team, including servers, baristas, and support staff, ensuring they are properly trained and motivated to deliver excellent service.
2\. \*\*Scheduling:\*\* Create and maintain staff schedules, taking into account business needs, staffing levels, and employee availability.
3\. \*\*Training and Development:\*\* Conduct ongoing training and development sessions for staff, focusing on customer service skills, product knowledge, and operational procedures.
4\. \*\*Ensuring Guest Satisfaction:\*\* Monitor the dining experience to ensure guest satisfaction, addressing any issues or concerns promptly and effectively.
5\. \*\*Quality Control:\*\* Maintain high standards of food and beverage quality, presentation, and service, conducting regular inspections and providing feedback to staff as needed.
6\. \*\*Inventory Management:\*\* Oversee inventory levels for food, beverages, and supplies, placing orders as needed and minimizing waste.
7\. \*\*Arranging Goods and Food:\*\* Ensure proper arrangement of goods, food items, and pastries in the chiller and freezer for the hot kitchen and pastry section, maintaining organization and cleanliness.
8\. \*\*Cleaning Supervision:\*\* Ensure that stewards and cleaners maintain cleanliness in the kitchen and frontline areas at all times, conducting regular inspections and providing guidance as needed.
9\. \*\*Cost Control:\*\* Monitor expenses, including labor costs and food and beverage costs, and implement cost\-saving measures where appropriate.
10\. \*\*Health and Safety Compliance:\*\* Ensure compliance with health and safety regulations and sanitation standards, conducting regular inspections and addressing any issues immediately.
11\. \*\*Assisting with Operational Tasks:\*\* Assist with various operational tasks, including opening and closing procedures, cash handling, and resolving technical issues with POS systems or equipment.
12\. \*\*Collaborating with Management:\*\* Work closely with restaurant management to implement policies and procedures, achieve financial targets, and drive business growth.
\*\*Qualifications:\*\*
\- Previous experience in a supervisory or management role in the food and beverage industry, preferably in a restaurant or café setting.
\- Strong leadership and communication skills, with the ability to motivate and inspire a team.
\- Excellent customer service skills and a passion for delivering exceptional guest experiences.
\- Knowledge of food and beverage operations, including inventory management, cost control, and health and safety regulations.
\- Ability to work effectively in a fast\-paced environment, with a flexible schedule including evenings, weekends, and holidays.
\- Certification in food safety and sanitation
Joining the Royal Cup Restaurant \& Specialty Coffee team as a Food and Beverage Supervisor offers a rewarding opportunity to lead a team in delivering exceptional service and hospitality. If you have a passion for hospitality and leadership, we invite you to apply for this exciting position.
Job Types: Full\-time, Contract
Contract length: 24 months