Supervisor-Loss Prevention

Description

Summary: Conduct patrols, secure the hotel, assist guests and staff, manage emergency situations, and ensure compliance with security policies. Highlights: 1. Ensure the safety of guests and staff, including during emergencies. 2. Participate in employee training and support. 3. Protect company assets and maintain confidentiality. **Additional Information** **Job Number**26094316 **Job Category**Loss Prevention \& Security **Location**West Bay, Doha, Qatar, Qatar, 14435 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Conduct patrols throughout the hotel; secure guest rooms; assist guests in accessing their rooms. Conduct emergency drills, daily security inspections and physical hazard assessments, investigations, interviews, and key control audits. Monitor video surveillance equipment and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/staff during emergency situations. Respond to accidents, contact emergency services, or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of documents/reports; share information only with authorized personnel. De-escalate tensions while adhering to company policies and procedures. Resolve hazardous situations. Manage all complaints and service interruptions. Escort unauthorized persons off hotel property. Ensure compliance with alcohol control legislation. Request assistance using appropriate codes. Provide appropriate documentation to employees. Support management in training, motivating, and mentoring employees; serve as a role model and reference for Guarantee of Fair Treatment (GFT) and Open Door Policy procedures. Follow and implement all brand security policies and procedures; report maintenance issues, accident hazards, accidents, or injuries; attend required security training and obtain necessary certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving shared goals. Comply with quality assurance expectations and standards. Lift, carry, push, pull, and place objects weighing up to 50 pounds (22.7 kg) without assistance. Assist in lifting, carrying, transporting, and placing objects weighing more than 75 pounds (34 kg). Stand, sit, or walk for extended periods or for an entire shift. Move at required speeds to respond to work situations (e.g., run, walk, jog). Read and visually verify information in various formats (e.g., small print). Visually inspect tools, equipment, and machinery (e.g., to identify defects). Enter and retrieve job-related information using computers and point-of-sale systems. Input, rotate, and manipulate objects of varying sizes and weights requiring excellent dexterity and hand-eye coordination. Reach above head and below knees, including bending, twisting body, pulling, and squatting. Move within narrow, confined, or elevated spaces. Move across sloped, uneven, or slippery surfaces and stairs. Climb and descend service stairs and ramps. Greet and recognize all guests according to company standards. Speak to others using clear, appropriate, and professional language; answer telephones using proper etiquette. Listen and respond appropriately to guest concerns and those of other employees. Use clear and courteous language in all communications. Remain vigilant to detect unauthorized persons on property. Perform any other job-related tasks requested by supervisors. QUALIFICATIONS RECOMMANDÉES Niveau d’études:Diplôme d’études secondaires ou équivalence de niveau secondaire. Expérience de travail connexe:Au moins 2 ans d’expérience de travail connexe. Expérience de supervision:Au moins 1 an d’expérience de supervision. Permis ou certification:Aucune *Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.* Alliant un charme intemporel à un esprit d'avant\-garde, l'enseigne St. Regis Hotels \& Resorts propose des expériences exceptionnelles dans plus de 50 hôtels et resorts de luxe à travers le monde. Depuis le premier hôtel St. Regis à New York, fondé par John Jacob Astor IV à l'aube du XXe siècle, l'enseigne n'a cessé d'offrir à sa clientèle un service personnalisé, impeccable et prévenant, grâce à son personnel bienveillant qui associe le raffinement classique à la sensibilité moderne, et à son service de majordome exclusif. Nous vous invitons à parcourir nos offres d'emploi. En intégrant l'équipe St. Regis, vous rejoignez également le portefeuille d'établissements de Marriott International. **Choisissez** une entreprise qui vous donne la possibilité de donner le meilleur de vous\-même, de **donner** un sens à votre vie professionnelle, de **faire partie** d'une incroyable équipe internationale et de **devenir** la meilleure version de vous\-même.