Browse
···
Log in / Register
Position Summary: We are seeking Guest Service Experts who create memorable and unique experiences, focusing on interaction and service to make every stay exceptional at The Ritz-Carlton. Key Highlights: 1. Create memorable and unique experiences for guests. 2. Foster an environment that values and celebrates diversity. 3. Join The Ritz-Carlton, a leader in luxury hospitality. **Additional Information** **Job Number**26072707 **Job Category**Food and Beverage \& Culinary **Location**Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work is not limited to serving food at a table for guests to enjoy until they request the check. Beyond that, we aim to create an experience that is memorable and unique (separate from food and beverage). Our Guest Service Experts proactively deliver a wide range of services designed to enhance the guest experience. Whether setting tables, communicating with the kitchen, interacting with and serving guests, or cleaning work and storage areas, Guest Service Experts ensure transactions become part of the guest experience. Regardless of your specific role, certain fundamentals are essential to success (creating a safe workplace, following company guidelines and procedures, maintaining quality standards, and ensuring professional appearance, attire, and communication). Guest Service Experts are constantly on the move (standing, sitting, walking for extended periods, navigating uneven and sometimes slippery surfaces with inclines), reviewing menus (reading and verifying information), and performing various tasks (moving, lifting, carrying, pushing, and placing objects under 50 pounds without assistance; reaching overhead and bending down; and performing movements requiring knee bending, twisting, stretching, and stooping). It is critical that Guest Service Experts consistently perform these tasks (and other reasonable duties assigned) to ensure guest satisfaction and hotel operations. DESIRABLE SKILLS Education:High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant Work Experience:Less than 1 year of relevant work experience. Supervisory Experience:No supervisory experience required. License or Certification:None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment that values and celebrates the diverse backgrounds of our associates. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We commit to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* With more than 100 award-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create such exceptional experiences that guests remember long after they have departed. We aim to attract the world’s best hospitality professionals to create lasting memories, as we believe everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the global standard for exceptional, personalized luxury service and take pride in delivering excellence in guest care and comfort. Your role will be to ensure The Ritz\-Carlton’s “Gold Standards” are upheld with kindness and attention every day. The Gold Standards form the foundation of The Ritz-Carlton, guiding us to make each day better than the last. Thanks to this foundation and our belief that culture drives success, The Ritz-Carlton has earned its reputation as a world-leading brand in luxury hospitality. As part of the team, you will learn and apply the Gold Standards—including the Employee Promise, the Credo, and the Service Values. Additionally, we promise to provide you with the opportunity to take pride in your work and your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** the best version of yourself.
