Description
Summary:
ECCO Gulf Majorel Qatar is seeking a detail-oriented Document Controller to manage, organize, and ensure the accuracy and integrity of company documents.
Highlights:
1. Crucial role in managing and organizing company documents
2. Work closely with various departments to maintain efficiency
3. Opportunity to ensure compliance with internal standards
**Job Description**
ECCO Gulf Majorel Qatar is seeking an experienced Document Controller to join our dynamic team in Qatar. As a Document Controller, you will play a crucial role in managing and organizing company documents, ensuring their accuracy, quality, and integrity. You will work closely with various departments to maintain a systematic and efficient document control process. This position requires a detail\-oriented professional who can handle sensitive information with discretion and efficiency.
* Maintain and control all operational documents including SOPs, scripts, policies, reports, and client communicationsز
* Receive, review, and submit all documentation to the appropriate departments in a timely manner.
* Utilize document management systems and software to organize, track, and distribute documents across the organization.
* Support project teams during the planning and implementation phases by providing accurate and updated documentation.
* Prepare and maintain periodic reports, performance summaries, and documentation logs.
* Verify the accuracy, completeness, and validity of all documents prior to submission or distribution.
* Ensure all documents are submitted within established deadlines and comply with organizational quality standards.
* Archive physical and electronic records, including scanning, photocopying, uploading, and cataloguing files.
* Maintain a secure and organized document storage system to prevent loss, damage, or unauthorized access.
* Develop and maintain document templates, file structures, and database models to improve efficiency and consistency.
* Conduct document audits to ensure precision, compliance, and adherence to organizational policies.
* Record minutes of meetings (MOM) and participate in meetings, workshops, and training sessions as required.
* Retrieve and return files to relevant employees, clients, or departments upon request.
* Manage document entry, scanning, and filing processes accurately and efficiently.
* Respond promptly to document requests and ensure proper flow, distribution, and delivery of materials within and outside the department.
* Identify and report any discrepancies, errors, or issues related to document control and storage.
* Update and maintain the organization’s document and record management systems regularly.
* Enforce document security protocols and access control measures.
* Provide guidance and support to staff on document management procedures and best practices.
* Coordinate with Team Leaders, QA, and Management to update documents based on process changes or client requirementsز
* Ensure compliance with internal standards (e.g., COPC, ISO) and client documentation requirements
* Support audit readiness by maintaining accurate and complete documentation records
* Prepare documentation for internal or external audits.
* Perform other related duties and responsibilities as assigned.
**Required Profile**
We are looking for an experienced professional with a strong background in document management and control. The ideal candidate will possess the following skills and qualifications:
* Bachelor’s degree Business management, IT, or relevant field.
* Proven **3 \-5** years of experience as a Document Controller or in a similar role.
* Demonstrated excellence in organizing tasks and communicating effectively across all levels of the organization.
* Strong ability to interact professionally and provide exceptional service to clients and colleagues.
* Proficiency in word processing software and spreadsheet programs.
* Knowledge of database systems and file organization.
* Strong computer skills.
* Proficiency in Microsoft Office applications (Word, Excel, Outlook).
* Intermediate proficiency in **Power BI**.
* Ability to work independently and manage multiple tasks simultaneously.
* Strong understanding of document control procedures and best practices.
* Ability to maintain confidentiality and handle sensitive information with discretion.
* **Proficiency** in **English** reading, writing, and conversation.
* Fluency in **Arabic** is **Mandatory.**