Description
Summary:
Dikmen Bilişim Teknoloji ve İş Çözümleri W.L.L. is seeking a dedicated Customer Service Representative to handle inquiries, provide information, and support daily operations in a professional office environment.
Highlights:
1. Opportunity to help customers and support business operations
2. Focus on customer satisfaction and problem-solving
3. Professional and supportive work environment
**Dikmen Bilişim Teknoloji ve İş Çözümleri W.L.L.** is looking for a dedicated **Customer Service Representative** to join our Cebu City team. This role is ideal for individuals who enjoy helping customers, handling inquiries, and supporting daily business operations in a professional office environment.
Responsibilities
* Respond to customer inquiries through phone, email, and chat.
* Provide accurate information regarding company products and services.
* Maintain customer records and update databases.
* Resolve customer concerns professionally and efficiently.
* Coordinate with internal teams to ensure customer satisfaction.
* Perform administrative and documentation tasks as needed.
Requirements
* High school graduate, vocational graduate, or college level.
* Strong verbal and written English communication skills.
* Basic computer proficiency and knowledge of Microsoft Office.
* Excellent customer service and problem\-solving abilities.
* Ability to work effectively in a team environment.
* Previous customer service experience is an advantage but not required.
Benefits
* Competitive salary package.
* Paid training and onboarding.
* Government\-mandated benefits.
* Performance incentives and attendance bonuses.
* Career advancement opportunities.
* Professional and supportive work environment.
الراتب المدفوع: QAR٨٥٫٢٠ لكل ساعة
موقع العمل: بشكل شخصي