Service Coordinator

Description

Summary: FTS Servicos is seeking a highly organized and proactive Service Coordinator to act as the central point of coordination between clients, field teams, and internal departments. Highlights: 1. Coordinate service requests and ensure timely execution 2. Serve as primary client contact, handling inquiries and updates professionally 3. Opportunities for career growth and development FTS Servicos is a service\-driven organization committed to delivering efficient, reliable, and high\-quality operational support to our clients. Located in the iconic Tornado Tower in Doha, we pride ourselves on excellence, responsiveness, and a client\-first approach. **Role Overview** We are seeking a highly organized and proactive **Service Coordinator** to act as the central point of coordination between clients, field teams, and internal departments. This role is ideal for someone who thrives in a fast\-paced environment, excels at communication, and ensures seamless service delivery from start to finish. **Key Responsibilities** * Coordinate service requests and ensure timely execution by technical or field teams * Serve as the primary point of contact for clients, handling inquiries and updates professionally * Schedule appointments, allocate resources, and track service progress * Maintain accurate records of service activities, reports, and client communications * Collaborate with internal teams to resolve issues and improve service efficiency * Monitor service performance and ensure adherence to company standards and SLAs * Prepare reports, documentation, and status updates for management **Qualifications \& Skills** * Bachelor’s degree in Business Administration or a related field (preferred) * Proven experience in coordination, customer service, or operations roles * Strong organizational and multitasking abilities * Excellent communication and interpersonal skills * Proficiency in Microsoft Office and service management systems * Ability to work under pressure and meet deadlines * Detail\-oriented with a strong problem\-solving mindset **What We Offer** * Competitive salary package * Professional and collaborative work environment * Prime office location in Tornado Tower, West Bay * Opportunities for career growth and development **How to Apply** Interested candidates are invited to submit their CV along with a brief cover letter outlining their relevant experience and suitability for the role. الراتب المدفوع: QAR٦٥٠٬٠٠٠٫٠٠ لكل عام موقع العمل: بشكل شخصي